According to corporate planning experts, the outsourcing of business processes brings about a significant organizational shift. It is no longer possible to rely in traditional hierarchical structures and joint responsibility has taken on a fundamental role. At everis BPO we avoid the possible risks that outsourcing can expose organizations to by working closely with our clients on three key elements: confidence, motivation and transparency.
For everis BPO, outsourcing is a manageable and measurable process. We are able to get the client to take responsibility for the outsourcing process, however, only if the environment allows for effective and transparent communication. For everis, confidence means setting forth mechanisms that allow for service flexibility, the sharing of risks and benefits and a return / transfer once the period of joint responsibility has come to a close.
Last, we search for mechanisms that propel efficiency, promote performance and maintain the motivational level of our teams.