Everis - Web Corporativa

Services

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  Process Improvement

  Working with the client infrastructure and tools as well as incorporating our expertise, we guarantee that the client maintains control and confidence in the process.

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  Efficiency and productivity

  Using a customized, proprietary in-house technology, everis optimizes cost while increasing productivity based on client requirements.

  Industries Serviced: Human Resources BPO, Education/Training BPO, Document Management BPO and Administrative Processing BPO.

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  Process Maintenance BPO

  When the processes we manage change and are subject to strategic modifications, shifts in demand, products change, etc. We apply our corporate expertise and  monitored, continuous improvement Lean and Six Sigma, tools and methodologies.

  Industries Serviced: Client service BPO, Income optimization, Recovery BPO,  Purchasing BPO and Procurement BPO.

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  Transformation BPO

  When in the midst of a significant transformation of a current service or the start-up of new services that require a sizeable investment, everis BPO has the capability to implement models that allow clients to share both risks and benefits. For these models, the client sets the priorities, the strategic framework and has control over the situation while everis BPO provides the knowledge and the most flexible organizational models.

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  Banking operational processes management

  This includes our specific operational solutions for treasury, fund administration, stock and bond administration, foreign trade operations and credit card complaint management.

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  Telecommunications operational process management

  This includes our specific solutions for client invoicing, supplier service, interconnection and commission management. We have the capability to operate on-site, near-shore and off-shore service pursuant to the requirements of the most suitable individual client sourcing strategy.

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  Public administration operational process management

  Thanks to both the help and support of the other everis Group business units, we have the capability to offer a comprehensive service that is custom fit and can be implemented in government and public organizations. This includes our specific solutions for observation management, administrative registry management, assistance and subsidy processing.