Conversational banking trends

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In this document, we provide our expert vision of the conversational banking market—where we are, where we’re going, and why. We also analyse the seven trends that are signaling its development.

  • Managing costs.

  • The interaction between humans and machines.

  • New relatonship models. 

  • Financial advisor.

  • Voice biometrics.

  • Machine learning.

  • Bot of Bots.

Boosting Conversational Banking capabilities is possible thanks to eva, our enterprise conversational AI platform designed to provide the best user experience.