tourism & leisure

 

Advancing the travel & hospitality sector through insights by everis

The tourism & leisure sectors are formed by the subsectors of air transport, hotel chains, travel agencies and tour operators, payment method, loyalty programmes and reservation/GDS centres.
 
The changes in the way consumers make decisions about travel and hospitality and the way in which they are contracted and consumed, require service operators to continuously adapt and conquer new challenges. 
 
Challenges include product personalisation and modularity, multiple distribution channels, new real-time control models and a fully connected customer. It is now more important than ever to cultivate strong global alliances, develop new customer loyalty models, multichannel and life cycle reservation management and maximise sales via the direct channel.

Sales processes across multiple channels need to be managed effectively as do advanced logistics.
 
At everis we join customer knowledge with business, preferences, behaviours and attitudes. We support our clients to manage consumer relationships directly and efficiently through new channels and improved methods and so maximise revenue. We add value to your business with our knowledge and experience from across many industries. 

Services

New customer engagement models

Placement

Management efficiency

Direct selling experience

It's all about a true travel experience