Smart Operations

Smart Operations: The Smart way to optimize O&M

As the complexity of network infrastructure grows, the challenges that already weigh on infrastructure management threaten to become unsustainable unless there is a way to significantly reduce O&M costs. Smart Operations harnesses the power of new technologies to transform labor-intensive O&M activities and so achieve a step-change reduction in costs.


Addressing the following challenges


Transforming network O&M activities and achieving a significant reduction in their costs. Smart Operations makes your site equipment “smarter".


Operators need to move from the current O&M model to one predictive and proactive. Our suite of solutions empowers field technicians to work more efficiently on site.


Network operators face urgent pressure in energy consumption. Smart Operations optimizes resources and reduces costs.





Smart Operations boosts the effectiveness and significantly lowers the cost of O&M activities through the extensive use of automation, monitoring and predictive maintenance.


It addresses specific O&M challenges using disruptive technologies such as IoT, XR, AI and Big Data, and can be integrated with a wide range of field equipment and existing monitoring solution if required.


Smart Operations makes your site equipment “smarter” and empowers field technicians to work more efficiently on site.


XR for Technical Assistance

Visually guides technician to the specific location of equipment that has reported a fault or needs routine checking.


Data generated by IoT equipment can be visualized on the headset.Technical manuals and general information on the infrastructure can be displayed on the headset.


If specialist support is needed, the on-site technician can interact with a remote expert who can see a live video and audio stream of the situation on-site, along with notes and photos taken by the technician.



IoT Capabilities



Management and real-time monitoring of temperature, humidity, and AC/DC energy consumption of site equipment (electrical network analyzer, A/C, inverters and tower beacons), and on-site alarm transmission.


Configuration and remote control of air conditioning to minimize consumption using programmed routines.


Thermal cameras detect temperature anomalies in onsite equipment that could indicate a possible failure, as well as detect the presence of intruders and animals.


Magnetic sensors detect open doors or battery removal, and location tracking in case of robbery.


Smart Self-Audit and Asset Control

QR codes attached to site equipment simplify audits and inventory control, and allow management and real-time monitoring of network assets using tools based on blockchain. 


Also, this solutions allows to keep control of site assets through their lifecycle thanks to an asset management system, which facilitates the inventory during maintenance processes and ensures E2E traceability




VR for Technical Training

Technicians can use the VR Headset to access educational and training material covering all types of IM and OM actions anytime, anywhere. This headset, compatible with most of the VR commercial platforms, offers a full immersive learning experience, reducing then the costs and time associated with  training on operational equipment.

everis is part of NTT DATA, one of the leading IT service providers in the world. The company shares the Telecom DNA as part of NTT Group, accelerates open ecosystems, and contributes to the success of telecom operators across the globe. As a trusted global innovator, our value comes from “consistent belief” to shape the future society with clients and “courage to change” the world with innovative digital technologies.

Contact us for further information